Operating chain

Personal Healthcare Management

Personal Healthcare Management operates 19 senior care facilities across 2 states. The data on this page aggregates publicly reported CMS metrics and citation history for every facility in the chain.

Facilities
19
Total beds
2,173
States
2
Avg CMS rating
3.1 / 5
Citations / facility (3y)
14.8

Recent severe citations

Most recent J, K, and L scope/severity citations across all facilities operated by Personal Healthcare Management.

  • Utica, NY , 2025-02-11 (Tag 0689)
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  • Utica, NY , 2025-01-14 (Tag 0600)
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
  • Utica, NY , 2025-01-14 (Tag 0609)
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
  • Norwich, NY , 2024-12-03 (Tag 0578)
    Honor the resident''s right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
  • Utica, NY , 2024-10-07 (Tag 0600)
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
  • Utica, NY , 2024-10-07 (Tag 0684)
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
  • Dunkirk, NY , 2022-03-11 (Tag 0678)
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Compared to industry

Avg CMS ratingworse
This chain
3.1 / 5
Industry
5.0 / 5
Citations / facility (3y)better
This chain
14.8
Industry
20.3

Geographic footprint